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This is not the normal legal jargon. We’ve done our best to outline exactly how we collect and protect information and use it as part of our business. Comments are welcome.

General Data Protection Regulation (GDPR)

Article 13 of Regulation EU 2016/679

Who we are

Juno Rocket, Inc. with website at www.junorocket.com is a California based software company that is registered as a Delaware Corporation.  As defined under articles 13 & 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing, the “Data Controller” for all data we collect is us; Juno Rocket, Inc.

This is our attempt to be as transparent as possible about the information we collect and how we use it.  Hopefully, you will find this easy to read and understand.  If not, please contact immediately for clarification and so we may update this information for all visitors to our website.

What personal data we collect and why we collect it

Let’s start with the less obvious stuff that everyone really wants to know.

Google Captcha

In order to prevent spam through our contact forms, we use Google Captcha v3.  This tool tries to identify potential spammers by looking at the source IP address and comparing it against a database of known spammers.  We have the ability to view this data.

Learn more about Google Captcha V3 Here: https://www.google.com/recaptcha/about/

Google Analytics

Like most online businesses, we pay Google for advertising.  Part of that process involves keeping track of how effective our advertising spending is.  Google calls this service “Analytics”.  The Google Analytics provides us information about new versus returning visitors, what country they are in, and even what part of the country they are in.  We use this information to fine-tune our advertising efforts in an attempt to market specifically to those persons who would most likely be receptive to our products and services.

Most importantly, Google Analytics uses Cookies, which means we use those Cookies too.

For more information about Google Analytics cookies, please visit their site at: https://policies.google.com/privacy?hl=en-US

LinkedIn Insight Tag

Our customers are primarily business people and business people tend to have LinkedIn accounts.  For this reason we use the LinkedIn Insight Tag which allows us to identify an audience within LinkedIn that we may choose to market to in the future.  Don’t be surprised if after visiting our website, you see a Juno Rocket related product announcement in your LinkedIn feed.

Does LinkedIn tell us who you are?  No.  We are simply offered a “pool” of potential LinkedIn users that either visited our website directly or may look like “lookalike” to the type of person who visited our website.  An example would be that your job title is Salesforce Administrator.  That might cause your LinkedIn profile to be included in our “lookalike” pool of LinkedIn members we may market to.

Learn more here: https://www.linkedin.com/help/lms/answer/65521

Facebook Pixel

This pretty much works exactly as described above in the LinkedIn disclosure.

Here is a link to more information about Facebook Pixel: https://www.facebook.com/business/help/742478679120153

Salesforce Appexchange

While we do not specifically have anything on our website that interacts with Salesforce, our products are listed on the Salesforce Appexchange and its only fair that we disclose all of our data collection processes to the fullest extent possible.

There are some nuances to how this works, but in general, if you click on one of our Salesforce Appexchange listings, we register an additional “hit” on that application.  In that case, we do not see who has visited the product listing.

However, interacting further with the Salesforce Appexchange listing may provide us with additional information.  For example, if you are logged into the Salesforce Appexchange and you watch one of our videos or you install one of our products, that prompts your Salesforce “Trailblazer Me” account contact information to be provided to us.  Typically, this is name, email and possibly company and phone number.

That information, name and email address, is then synchronized with both our Salesforce lead organization and our Mailchimp account.

If you interact with our Salesforce listing, it is highly likely that we will send you an introductory email about that product.

This is actually the best link we could find about the Trailblazer Me Privacy Policy: https://help.salesforce.com/articleView?id=tbid_privacy.htm&type=5

Mailchimp

Anytime you provide us your email address (either directly and indirectly), we are going to add you to our Mailchimp email list.

Why? Because we’re going to assume that you are either a potential customer, partner or simply have interest in what we are doing.

Even though we do not send many email messages, we do like to let everyone know when we have big product announcements.

Every automated email we send includes the standard “opt-out” button at the bottom of the message.  If you don’t want us sending you emails, then we don’t want to send you emails.  Please opt-out.

Mobile Devices

Mobile devices are a little different than desktop computers.  Specifically, the IP address for your phone constantly changes.  For this reason, advertisers like to use what’s commonly known as the “Advertiser ID” that is available on most mobile devices.  Let me be clear, we do not leverage this Advertiser ID directly.  Rather, the companies like Google, Apple, Facebook, LinkedIn (and all the rest), do.  Here is a link to a Google statement about the use of Advertiser IDs: https://support.google.com/admanager/answer/6274238?hl=en

It’s not a bad idea to understand how Advertiser IDs work, so you may control information collected from your mobile devices.

Cookies

We use cookies on our website.  This helps us track new visitors versus returning visitors.  It also tells us what countries are viewing our website.  Even though the LinkedIn and Facebook integrations are not considered Cookies, I would still like to remind you that those are part of the mix here as well.

While we have tried to be as transparent as possible here, it’s always possible that we missed something.  If you think we’ve overlooked something, please let us know and we will address it as part of this policy.

General

As of this writing, we handle all marketing efforts internally, so we do not share your information with individuals or agencies outside of our company.

In terms of security, no two systems have the same username or password.  All passwords are randomly generated.  All systems employ site security certificates for encrypted login and data connections.  Where applicable, we employ two factor authentication to enhance security.

We do not host any of our own systems, thus there are no physical security measures for us to comment on.

In terms of controls our “users” have, those would largely be implementing specific measures on your computer or mobile device.  There is no shortage of information available to help users secure their information.  The links included above provide some specific measures users can take with each application you use.

GDPR Disclosure

GDPR requires that we tell our users about their eight rights under the GDPR, which are:

1. The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
2. The right of access; this is your right to see what data is held about you by a Data Controller.
3. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
4. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
5. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
6. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
7. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
8. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.

Data Controller Contact

Lastly, we would like to provide you with our mailing address, so you may contact us the old fashioned way if you please.

Juno Rocket, Inc.
Gary Moore, Co-Founder
696 San Ramon Valley Blvd
Suite 208
Danville, CA 94526
USA

This is our only available mailing address worldwide.

To learn more about our Terms of Service, please visit junorocket.com/tos

Last updated 12/29/2020